ChatGPT Therapy Conversations Lack Confidentiality, OpenAI CEO Warns

Sam Altman picture

AI Chatbot Users Urged to Exercise Caution Amidst Legal and Privacy Grey Areas

July 26th, 2025 – Users turning to ChatGPT for sensitive conversations, including emotional support or therapy, should be aware that their discussions currently lack legal confidentiality, according to OpenAI CEO Sam Altman. The revelation comes amidst a growing debate about data privacy in the age of artificial intelligence and a significant legal battle for OpenAI regarding user data retention.

Altman addressed these critical privacy concerns during a recent appearance on Theo Von’s “This Past Weekend w/ Theo Von” podcast. When questioned about the intersection of AI and the legal system, Altman highlighted the absence of a clear legal or policy framework for AI interactions.

“People talk about the most personal sh** in their lives to ChatGPT,” Altman stated on the podcast. “People use it – young people, especially, use it – as a therapist, a life coach; having these relationship problems and [asking] ‘what should I do?’ And right now, if you talk to a therapist or a lawyer or a doctor about those problems, there’s legal privilege for it. There’s doctor-patient confidentiality, there’s legal confidentiality, whatever. And we haven’t figured that out yet for when you talk to ChatGPT.”

This lack of legal protection means that in the event of a lawsuit, OpenAI could be legally compelled to disclose these highly personal conversations. “So, if you go talk to ChatGPT about your most sensitive stuff and then there’s like a lawsuit or whatever, like we could be required to produce that,” Altman explained. He did not mince words, adding, “I think that’s very screwed up. I think we should have the same concept of privacy for your conversations with AI that we do with a therapist or whatever – and no one had to think about that even a year ago.”


Broader Implications for Digital Data Privacy

The issue of user data privacy extends beyond individual conversations with AI chatbots. OpenAI itself is currently appealing a court order in an ongoing lawsuit with The New York Times. This order, which the company has publicly called “an overreach,” would mandate OpenAI to preserve the chat logs of hundreds of millions of ChatGPT users globally, with the exception of ChatGPT Enterprise customers.

OpenAI fears that if the court can override its own data privacy decisions, it could pave the way for further demands for legal discovery or law enforcement access to user data. This is a particularly pertinent concern today, as tech companies are regularly subpoenaed for user data to assist in criminal prosecutions. However, in recent years, a broader societal concern has emerged regarding digital data and its potential impact on established freedoms.

This concern has been amplified by significant legal shifts, such as the Supreme Court’s overturning of Roe v. Wade. In the aftermath of that decision, a notable trend emerged where consumers began migrating to more private period-tracking apps or platforms like Apple Health, which offered encrypted record-keeping, underscoring a heightened awareness of digital data vulnerability.

Altman himself acknowledged the existing privacy apprehensions among users. He asked podcast host Theo Von about his own ChatGPT usage, noting Von’s hesitation due to privacy concerns. Altman agreed with this cautious approach: “I think it makes sense … to really want the privacy clarity before you use [ChatGPT] a lot – like the legal clarity.”

As AI tools become increasingly integrated into daily life, the debate surrounding data privacy, legal frameworks, and user rights will undoubtedly continue to evolve.